# Solving common problems

## Problems when importing

- Which sound card should I choose?
- The game’s installer says it can’t copy files, or asks for floppy disks I don’t have
- My game comes as a .bin+.cue image and Boxer won’t import it
- Boxer says my game is Windows-only and won’t import it
- I have a game on a hybrid (Mac + PC) CD-ROM and Boxer won’t import it
- My game has a patch or crack, how do I apply it?
- My game has an expansion or add-on, how do I install it?

## Problems when playing

- My game runs too fast or too slow
- My game has multiple CDs, how do I swap between them?

## Keyboard and mouse problems

- My game needs the numeric keypad, but my Mac keyboard doesn’t have one
- I have a one-button mouse, but my game needs two buttons
- The function keys don’t work
- I keep switching OS X Spaces while trying to play
- I can’t find the right key on my Mac keyboard

If you didn’t find an answer here, contact support with the details of the problem and I’ll help you out as best I can. Be sure to mention which game and where you got it from.